Privacy Policy

The following privacy policy provides you with information about how Minna no Jouba gathers and uses customers’ private information. We believe that our privacy policy as outlined below conforms to privacy regulations within Japan.

We acquire private information from our customers in a manner deemed legal and fair. Customers in which we receive private information through documentation or our website, the purposes of using private information will be clarified at that time. The limits of our use of your private information are outlined below:

１. For sending documents or catalogues at the request of the customer.
２. For sending campaign orders.
３. For offering information services
- This may include mail magazine subscriptions via direct mail, email or post.
４. For contacting customers
- This may include responding to enquiries and questions and other circumstances for which contacting a customer is deemed appropriate.
５. To process orders and transactions.

The private information of our customers is managed with the strictest confidence by our management staff. We have the best measures in place to prevent the loss, damage, falsification and leakage of our customers’ private information.

We do not disclose our customers’ private information with third parties, except in the following circumstances;
（1）The customer gives permission to share their information.
（2）When it is necessary to disclose private information with a partnered company or subcontractor to carry out tasks for the purpose which the customer has requested.
（3）When the customer has given permission to receive information materials from a riding club with which our company has a partnership.
（4）According to Japanese law, we are required to hand over personal information at the request of the police and public corporations.

（１） In accordance with Japanese law and company regulation, any personal data retained by our company that is requested to be disclosed by the customer, will be disclosed immediately.
（２） In accordance with Japanese law and company regulations, any private information that is retained by our company which is requested by the customer to change, add, delete or terminate use of, will be appropriately dealt with immediately.

We use the logged IP address of our customers primarily for the following purposes.

（1）In order to determine origins and resolve server issues.
（2）For site management. Our website uses cookies. The use of cookies records which pages the customer visited. It can not identify individual visitors to the site.

For enquiries about our privacy policy, please contact us.

Company Name: Minna no Jouba
E-mail：info@minnano-jouba.com
Telephone: 050-3736-8540 (Within Japan)
+8150 - 3736 - 8540 (Outside Japan)
Address: 〒 640-8391
371-20 Kano
Wakayama City
Wakayama Prefecture
JAPAN
Site Manager: Matsumato

The handling of private information as outlined in this privacy policy may be subject to change over time.